The Invisible War
Note from Allison: Unfortunately, Herbert didn’t include a call to action in his otherwise wonderful column. I feel like people will be profoundly moved after reading his words, and they’ll want to help, or post links to where others can donate money to help Congolese women. Here are some charities that take donations for the Congolese victims:
International Rescue Committee
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Perhaps we’ve heard so little about them because the crimes are so unspeakable, the evil so profound.
For years now, in the Democratic Republic of Congo, marauding bands of soldiers and militias have been waging a war of rape and destruction against women. This sustained campaign of mind-bending atrocities, mostly in the eastern part of the country, has been one of the strategic tools in a wider war that has continued, with varying degrees of intensity, since the 1990s. Millions have been killed.
Women and girls of all ages, from old women to very young children, have been gang-raped, and in many cases their sexual organs have been mutilated. The victims number in the hundreds of thousands. But the world, for the most part, has remained indifferent to their suffering.
“These women are raped in front of their husbands, in front of their children, in front of their parents, in front of their neighbors,” said Dr. Denis Mukwege, a gynecologist who runs a hospital in Bukavu that treats only the women who have sustained the most severe injuries.
In some cases, the rapists have violated their victims with loaded guns and pulled the triggers. Other women have had their organs deliberately destroyed by knives or other weapons. Sons have been forced at gunpoint to rape their mothers. Many women and girls have been abducted and sexually enslaved.
It is as if, in these particular instances, some window to what we think of as our common humanity had been closed. As The Times’s Jeffrey Gettleman, on assignment in Congo, wrote last fall:
“Many of these rapes have been marked by a level of brutality that is shocking even by the twisted standards of a place riven by civil war and haunted by warlords and drug-crazed child soldiers.”
Dr. Mukwege visited me at The Times last week. He was accompanied by the playwright, Eve Ensler, who has been passionate in her efforts to bring attention and assistance to the women of Congo.
I asked Dr. Mukwege to explain how it was in the strategic interest of the various armed groups to rape and otherwise brutalize women. He described some of the ramifications of such atrocities and the ways in which they undermine the entire society in which the women live.
“Once they have raped these women in such a public way,” he said, “sometimes maiming them, destroying their sexual organs — and with everybody watching — the women themselves are destroyed, or virtually destroyed. They are traumatized and humiliated on every level, physical and psychological. That’s the first consequence.
“The second consequence is that the whole family and the entire neighborhood is traumatized by what they have seen. The ordinary sense of family and community is lost after a man has been forced to watch his wife being raped, or parents are forced to watch the rape of their daughters, or children see their mothers raped.
“Neighbors are witnesses to this. Many flee. Families are dislocated. Social relationships are lost. There is no more social network, village network. Not only the victims have been destroyed; the whole village is destroyed.”
The devastating injuries treated by Dr. Mukwege at his hospital can all but stun the imagination. There is no need to detail them further here. AIDS and other sexually transmitted diseases are commonplace. Often the ability to bear children is destroyed. In many other cases, women end up giving birth to the children of their rapists.
“The hospital can take care of 3,600 women every year,” said Dr. Mukwege. “That is our maximum capacity. We can’t take any more.”
He spoke of ambulance teams that would drive into villages and be besieged by rape victims desperately seeking treatment. “It is awful to see 300 women in need of help,” he said, “and you have to take 10 because the ambulance can only take 10.”
Ms. Ensler spoke of her encounter with an 8-year-old girl during one of her trips to Congo. The girl’s father had been killed in an attack, her mother was raped, and the girl herself was abducted. The child was raped by groups of soldiers over a two-week period and then abandoned.
The girl felt too ashamed to allow herself to be held, Ms. Ensler said, because her injuries had left her incontinent. After explaining how she persuaded the child to accept an embrace, to be hugged, Ms. Ensler said, “If we’re living in a century when an 8-year-old girl is incontinent because that many soldiers have raped her, then something has gone terribly wrong.”
Despite the presence in the region of the largest U.N. peacekeeping mission in the world, no one has been able to stop the systematic rape of the Congolese women.
If these are not war crimes, crimes against humanity, then nothing is.
Desperate Children Flee Zimbabwe, for Lives Just as Bleak

Williad Fire, 16, crossed illegally into South Africa from Zimbabwe with eight friends after the deaths of his parents and an uncle. (Joao Silva for The New York Times)
They bear the look of street urchins, their eyes on the prowl for useful scraps of garbage and their bodies covered in clothes no cleaner than a mechanic’s rags.
Near midnight, these Zimbabwean children can be found sleeping outside almost anywhere in this border city. A 12-year-old girl named No Matter Hungwe, hunched beneath the reassuring exterior light of the post office, said it was hunger that had pushed her across the border alone.
Her father is dead, and she wanted to help her mother and younger brothers by earning what she could here in South Africa — within certain limits, anyway. “Some men — men with cars — want to sleep with me,” she said, considering the upside against the down. “They have offered me 100 rand,” about $10.
With their nation in a prolonged sequence of crises, more unaccompanied children and women than ever are joining the rush of desperate Zimbabweans illegally crossing the frontier at the Limpopo River, according to the police, local officials and aid workers.
What they are escaping is a broken country where half the people are going hungry, most schools and hospitals are closed or dysfunctional and a cholera epidemic has taken a toll in the thousands. Yet they are arriving in a place where they are unwelcome and are resented as rivals for jobs. Last year, Zimbabweans were part of the quarry in a spate of mob attacks against foreigners.
For those in the know, crossing the border can be a simple chore, a bribe paid on one side and a second bribe on the other. But for the uninitiated and the destitute, the journey is as uncertain as the undercurrents of the Limpopo and the appetites of the crocodiles.
Where is it best to enter the river? Where are the holes in the barbed fences beyond? Where do the soldiers patrol? Perhaps the greatest risk is the gumagumas — the swindlers, thieves and rapists who stalk the vulnerable as they wander in the bush.
Williad Fire, 16, who arrived here on Jan. 4, is one of nine boys who came from Murimuka, a town in a mining region of central Zimbabwe. His story is a fairly typical one of serial catastrophe. He was living with an uncle after his parents died, but then the uncle died, too, stricken in November with an illness that Williad described with a mystified shrug: “He was vomiting blood.”
The boy was hungry, and scrounging in South Africa seemed to hold more promise than scrounging at home. To get train fare south, he sold his most valuable possession, a secondhand pair of Puma sneakers two sizes too big. He and eight friends then did odd jobs in Beitbridge, on the Zimbabwean side of the border, until they had saved about $35.
From there, Williad’s story takes another dismal turn. When the boys neared the river, they were confronted by the gumagumas, who pretended to be helpful, then pounced. “They hit me in the forehead with a rock,” Williad said. “I was carrying everyone’s money, so I was the one to beat.”
But they continued across the river, and here in Musina, the boys from Murimuka slept in the streets for a while, as many other youngsters do. Then they staked claim to a patch of sandy soil under the punishing sun at the Showgrounds, an open athletic field that is the designated repository for refugees. The population hovers around 2,000. Each day new people arrive, and each day familiar faces depart.
The South African government issues temporary asylum papers to about 250 of these refugees a day, entitling them to six months without worry of deportation. Unaccompanied minors are ineligible for this status, though, leaving them in an odd limbo, with no specified place in the bureaucratic shuffle.
Williad and his friends share a single blanket. They cook spaghetti over a fire fed with twigs and cardboard. Cans and buckets fetched from the trash are used as pots. Plastic bottles sliced open along one side serve as bowls.
Honest Mapiriyawo, a 13-year-old orphan, is the boys’ best beggar. Children compete at the supermarkets to carry groceries for shoppers in exchange for tips. Honest is tiny and winsome. People are drawn to his proper diction. “May I assist you?” is the phrasing he prefers.
Another of the Murimuka boys is Diallo Butau, 15. He said his father is dead and his mother had tuberculosis. He bears the guilt of abandoning her. “If I could get some medicine, some pills, I would go back and cure her,” he said.
Georgina Matsaung runs a shelter for children at the Uniting Reformed Church. “You’ll sometimes find boys sleeping in ditches and under bridges, but you won’t find the girls,” she said with a regretful shake of her head. “The girls get quickly taken by men who turn them into women.”
The Musina area has a population of about 57,000, with an additional 15,000 foreigners, overwhelmingly Zimbabweans, at any given time, according to Abram Luruli, the municipal manager. “Many children are scattered in the street,” he admitted, though it is plain enough for anyone to see. At night, they can be found sleeping beneath sheets of plastic along the roadside, a few of them with their minds meandering from ethers inhaled from a bottle of glue.
While the stories of the refugee children are troubling — with penury in Zimbabwe being exchanged for penury here — many of the more horrifying stories in the city involve the rapes of helpless women.
Leticia Shindi, a 39-year-old widow from the village of Madamombe, said she left Zimbabwe on Jan. 4, hoping to get piecework so she could send money back to her two daughters. She had never waded across a river before, and as she eyed the muddy flow, she seized up with fear.
Two young men were preparing to lead others across, and she gratefully joined them. The guides used poles to judge the hidden depths while the rest cautiously held hands as they moved through the shoulder-deep water.
Once across, the two men robbed them all. Because Ms. Shindi had insufficient money, payment was exacted otherwise. “Take off your underpants,” she recalled one gumaguma saying. “Today I am going to be your husband.”
Chengetai Mapfuri, 29, left the outskirts of Harare, Zimbabwe’s capital, just after Christmas, carrying her 20-month-old son, Willington. Two knife-wielding gumagumas who raped her took turns, she said, one holding the toddler while the other held her.
Aldah Mawuka, 17, is also from the Harare suburbs. She said the first gumagumas she encountered on Jan. 7 only robbed her; it was the second ones who demanded she pull down her jeans. The rapist was very direct and impatient, she recalled: “If you don’t do it, I’ll kill you.”
South Africa’s national police force is exasperated by the crimes. Capt. Sydney Ringane, seated in his office in Musina, said the surrounding wooded terrain made it too hard to catch the gumagumas. Anyway, most victims do not file complaints. After all, they are here illegally, unless remaining in the Showgrounds. “Last week, I had 1,500 ready for deportation,” he said.
The captain stood up, walking over to a computer screen. “We keep photos of the refugees killed near the border.”
He punched the keyboard and clicked with the mouse. “This woman was raped before she was killed,” he said. “She wasn’t wearing underpants. She was identified for us by some street kids.”
Mention of the children seemed to feed his exasperation. “Street kids, more all the time,” he said. “They come in as if they are playing in a game.”
He asked, “What do we do about these kids?”
Zimbabwe Is Dying

A woman suffering from the symptoms of cholera is taken in a wheelbarrow to a clinic in Harare December 12, 2008. REUTERS/Philimon Bulawayo
If you want to see hell on earth, go to Zimbabwe where the madman Robert Mugabe has brought the country to such a state of ruin that medical care for most of the inhabitants has all but ceased to exist.
Life expectancy in Zimbabwe is now the lowest in the world: 37 years for men and 34 for women. A cholera epidemic is raging. People have become ill with anthrax after eating the decaying flesh of animals that had died from the disease. Power was lost to the morgue in the capital city of Harare, leaving the corpses to rot.
Most of the world is ignoring the agony of Zimbabwe, a once prosperous and medically advanced nation in southern Africa that is suffering from political and economic turmoil — and the brutality of Mugabe’s long and tyrannical reign.
The decline in health services over the past year has been staggering. An international team of doctors that conducted an “emergency assessment” of the state of medical care last month seemed stunned by the catastrophe they witnessed. The team was sponsored by Physicians for Human Rights. In their report, released this week, the doctors said:
“The collapse of Zimbabwe’s health system in 2008 is unprecedented in scale and scope. Public-sector hospitals have been shuttered since November 2008. The basic infrastructure for the maintenance of public health, particularly water and sanitation services, have abruptly deteriorated in the worsening political and economic climate.”
Doctors and nurses are trying to do what they can under the most harrowing of circumstances: facilities with no water, no functioning toilets and barely any medicine or supplies. The report quoted the director of a mission hospital:
“A major problem is the loss of life and fetal wastage we are seeing with obstetric patients. They come so late, the fetuses are already dead. We see women with eclampsia who have been seizing for 12 hours. There is no intensive care unit here, and now there is no intensive care in Harare.
“If we had intensive care, we know it would be immediately full of critically ill patients. As it is, they just die.”
Mugabe’s corrupt, violent and profoundly destructive reign has left Zim-babwe in shambles. It’s a nation overwhelmed by poverty, the H.I.V./AIDS pandemic and hyperinflation. Once considered the “breadbasket” of Africa, Zimbabwe is now a country that cannot feed its own people. The unemployment rate is higher than 80 percent. Malnutrition is widespread, as is fear.
A nurse told the Physicians for Human Rights team: “We are not supposed to have hunger in Zimbabwe. So even though we do see it, we cannot report it.”
Mugabe signed a power-sharing agreement a few months ago with a political opponent, Morgan Tsvangirai, who out-polled Mugabe in an election last March but did not win a majority of the votes. But continuing turmoil, including violent attacks by Mugabe’s supporters and allegations that Mugabe forces have engaged in torture, have prevented the agreement from taking effect.
The widespread skepticism that greeted Mugabe’s alleged willingness to share power only increased when he ranted, just last month: “I will never, never, never surrender … Zimbabwe is mine.”
Meanwhile, health care in Zimbabwe has fallen into the abyss. “This emergency is so grave that some entity needs to step in there and take over the health delivery system,” said Susannah Sirkin, the deputy director of Physicians for Human Rights.
In November, the primary public referral hospital in Harare, Parirenyatwa Hospital, shut down. Its medical school closed with it. The nightmare that forced the closings was spelled out in the report:
“The hospital had no running water since August of 2008. Toilets were overflowing, and patients and staff had nowhere to void — soon making the hospital uninhabitable. Parirenyatwa Hospital was closed four months into the cholera epidemic, arguably the worst of all possible times to have shut down public hospital access. Successful cholera care, treatment and control are impossible, however, in a facility without clean water and functioning toilets.”
The hospital’s surgical wards were closed in September. A doctor described the heartbreaking dilemma of having children in his care who he knew would die without surgery. “I have no pain medication,” he said, “some antibiotics, but no nurses … If I don’t operate, the patient will die. But if I do the surgery, the child will die also.”
What’s documented in the Physicians for Human Rights report is evidence of a shocking medical and human rights disaster that warrants a much wider public spotlight, and an intensified effort to mount an international humanitarian intervention.
Some organizations are already on the case, including Doctors Without Borders and Unicef. But Zimbabwe is dying, and much more is needed.
Where Sweatshops Are a Dream
PHNOM PENH, Cambodia
Before Barack Obama and his team act on their talk about “labor standards,” I’d like to offer them a tour of the vast garbage dump here in Phnom Penh.
This is a Dante-like vision of hell. It’s a mountain of festering refuse, a half-hour hike across, emitting clouds of smoke from subterranean fires.
The miasma of toxic stink leaves you gasping, breezes batter you with filth, and even the rats look forlorn. Then the smoke parts and you come across a child ambling barefoot, searching for old plastic cups that recyclers will buy for five cents a pound. Many families actually live in shacks on this smoking garbage.
Mr. Obama and the Democrats who favor labor standards in trade agreements mean well, for they intend to fight back at oppressive sweatshops abroad. But while it shocks Americans to hear it, the central challenge in the poorest countries is not that sweatshops exploit too many people, but that they don’t exploit enough.
Talk to these families in the dump, and a job in a sweatshop is a cherished dream, an escalator out of poverty, the kind of gauzy if probably unrealistic ambition that parents everywhere often have for their children.
“I’d love to get a job in a factory,” said Pim Srey Rath, a 19-year-old woman scavenging for plastic. “At least that work is in the shade. Here is where it’s hot.”
Another woman, Vath Sam Oeun, hopes her 10-year-old boy, scavenging beside her, grows up to get a factory job, partly because she has seen other children run over by garbage trucks. Her boy has never been to a doctor or a dentist, and last bathed when he was 2, so a sweatshop job by comparison would be far more pleasant and less dangerous.
I’m glad that many Americans are repulsed by the idea of importing products made by barely paid, barely legal workers in dangerous factories. Yet sweatshops are only a symptom of poverty, not a cause, and banning them closes off one route out of poverty. At a time of tremendous economic distress and protectionist pressures, there’s a special danger that tighter labor standards will be used as an excuse to curb trade.
When I defend sweatshops, people always ask me: But would you want to work in a sweatshop? No, of course not. But I would want even less to pull a rickshaw. In the hierarchy of jobs in poor countries, sweltering at a sewing machine isn’t the bottom.
My views on sweatshops are shaped by years living in East Asia, watching as living standards soared — including those in my wife’s ancestral village in southern China — because of sweatshop jobs.
Manufacturing is one sector that can provide millions of jobs. Yet sweatshops usually go not to the poorest nations but to better-off countries with more reliable electricity and ports.
I often hear the argument: Labor standards can improve wages and working conditions, without greatly affecting the eventual retail cost of goods. That’s true. But labor standards and “living wages” have a larger impact on production costs that companies are always trying to pare. The result is to push companies to operate more capital-intensive factories in better-off nations like Malaysia, rather than labor-intensive factories in poorer countries like Ghana or Cambodia.
Cambodia has, in fact, pursued an interesting experiment by working with factories to establish decent labor standards and wages. It’s a worthwhile idea, but one result of paying above-market wages is that those in charge of hiring often demand bribes — sometimes a month’s salary — in exchange for a job. In addition, these standards add to production costs, so some factories have closed because of the global economic crisis and the difficulty of competing internationally.
The best way to help people in the poorest countries isn’t to campaign against sweatshops but to promote manufacturing there. One of the best things America could do for Africa would be to strengthen our program to encourage African imports, called AGOA, and nudge Europe to match it.
Among people who work in development, many strongly believe (but few dare say very loudly) that one of the best hopes for the poorest countries would be to build their manufacturing industries. But global campaigns against sweatshops make that less likely.
Look, I know that Americans have a hard time accepting that sweatshops can help people. But take it from 13-year-old Neuo Chanthou, who earns a bit less than $1 a day scavenging in the dump. She’s wearing a “Playboy” shirt and hat that she found amid the filth, and she worries about her sister, who lost part of her hand when a garbage truck ran over her.
“It’s dirty, hot and smelly here,” she said wistfully. “A factory is better.”
Imperial Clash on the Congo Resource Front
The recently intensified conflict in the Democratic Republic of Congo is a proxy war intended to stifle Sino-Congolese economic cooperation and promised “mining reform.” Western media remain complicit in the operation by perpetuating the narrative charade of “ethnic tension.”
“For there is, in our own time, an absolute taboo among the corporate news media and the political class against mentioning anything to do with the strategic and economic reasons for war.”
— Robert Newman
Without reference at all to any larger context, readers are left with the impression that Congo’s terrible strife, especially the recent escalation of hostilities, are a chaotic jumble of localized squabbles over eastern Congo’s rich mineral wealth, while ethnic tension and enmity between Hutu and Tutsi fuel the fighting on an orthogonal trajectory of years-long tribal conflict. Much of what consumers of western media see regarding the fighting in Congo follows these narratives, while occasionally offering to say that “Congo’s riches fuel its war.” Beyond the immediate militias that are using mineral extraction to fund their operations, what is never said is just who else, exactly, are those enjoying the vast riches beyond the borders of Congo. Knowing that those vital industrial minerals coming out of Congo don’t just magically appear in cell phones, computers, turbine jet engines, Tomahawk cruise missiles, and the diamond cartels of Antwerp, it is self-evident that something more, much more, is going on in the dark heart of Africa.

Eagle Wings Resources International, a coltan comptoir in Bukavu, is a subsidiary of Trinitech International Inc., based in Ohio, United States. Eagle Wings has offices in Rwanda, Burundi and the Democratic Republic of the Congo. The manager of Eagle Wings in Kigali has close ties to the Rwandan regime. Consequently, Eagle Wings operates in the Democratic Republic of the Congo as a Rwanda-controlled comptoir with all the privileges derived from this connection. Eagle Wings is not obliged to fulfil its full responsibilities to the public treasury managed by the RCD-Goma administration. Like other Rwanda-controlled coltan comptoirs, Eagle Wings collaborates with RPA to receive privileged access to coltan sites and captive labour.
Approximately 25 per cent of Eagle Wings coltan is shipped from Kigali to the Ulba Metallurgical Plant of NAC Kazatomprom, in Kazakhstan. Another 25 per cent is sold to the parent company of Eagle Wings, Trinitech International Inc. in the United States, which arranges for sales to both Ulba and to the Chinese processing facility at Ningxia Non-Ferrous Metals Smeltery (NNMS). H. C. Starck, based in Germany and a subsidiary of the transnational corporation Bayer AG, purchases about 15 per cent of Eagle Wings coltan. H. C. Starck has denied on numerous occasions obtaining coltan originating from Central Africa. In a press statement issued on 24 May 2002, H. C. Starck reiterated that the company had purchased no material originating in Central Africa since August 2001. The Panel possesses documents showing the contrary. In the same press release, H. C. Starck claimed that its coltan originates from peasant suppliers and not from rebel groups. In fact, no coltan exits from the eastern Democratic Republic of the Congo without benefiting either the rebel group or foreign armies.
In one instance on which the Panel has documentation, Mozambique Gemstone Company provided false documents establishing Mozambique as the origin of a shipment of coltan originating in Rwanda and transiting through South Africa. Mozambique Gemstone Company then sold the consignment to AMC African Trading and Consulting Company Ltd., based in South Africa, which subsequently sold the consignment to H. C. Starck Ltd. in Rayong, Thailand, on 21 September 2001. H. C. Starck sent a letter of credit for this consignment on 9 May 2002 to Chemie Pharmacie Holland, which oversaw the transaction, and which is a commercial partner of Eagle Wings providing logistical and financial services. Eagle Wings is the only coltan source for Chemie Pharmacie. Eagle Wings has no operations in Mozambique.
U.S. Africa Command intends to work with African nations and African organizations to build regional security and crisis-response capacity in support of U.S. government efforts in Africa.
China is currently importing approximately 2.6 million barrels of crude per day, about half of its consumption; more than 765,000 of those barrels—roughly a third of its imports—come from African sources, especially Sudan, Angola, and Congo (Brazzaville). … Chinese President Hu Jintao announced a three-year, $3 billion program in preferential loans and expanded aid for Africa. These funds come on top of the $3 billion in loans and $2 billion in export credits that Hu announced in October 2006 at the opening of the historic Beijing summit of the Forum on China-Africa Cooperation (FOCAC) which brought nearly fifty African heads of state and ministers to the Chinese capital. Intentionally or not, many analysts expect that Africa—especially the states along its oil-rich western coastline—will increasingly becoming a theatre for strategic competition between the United States and its only real near-peer competitor on the global stage, China, as both countries seek to expand their influence and secure access to resources.
voiced his opposition to a $9 billion US deal that allows China access to Congo’s vast mineral reserves in exchange for infrastructure improvements.
Rwandan authorities have been complicit in recruiting soldiers, including children, facilitated the supply of military equipment, and sent their own officers and units to the DRC to support the CNDP.
As rebel fighting in eastern Congo threatens to escalate into a regional conflict, government officials in Kinshasa have put on hold important decisions affecting the mining industry, a delay that likely pushes back international investment plans and undercuts the country’s efforts to rebuild its shattered economy. …
Recently, Congo’s mining ministry completed a review of the state’s contracts with international companies. It was one of a series of moves by African countries to seek better terms amid booming commodity prices. The ministry renegotiated some 60 concession agreements.
But Congo’s lawmakers have failed to sign off on the new deals. They have been preoccupied by the recent fighting and humanitarian crisis in North Kivu province, near Congo’s eastern border with Rwanda. Renegade Gen. Laurent Nkunda has surrounded the provincial capital of Goma and has threatened United Nations peacekeepers and government troops. This week, Angola said it will send troops to the country, raising fears the fighting could draw in other countries.
“This war in the east is taking all of the government’s attention,” said Deputy Minister of Mines Victor Kasango in a telephone interview. “We are waiting for things to calm down.”
A Massacre in Congo, Despite Nearby Support

The son of Ludia Kavira Nzuva, 67, was among at least 150 people killed in little more than 24 hours by rebels in Kiwanja, Congo. (Michael Kamber for The New York Times)
KIWANJA, Congo — At last the bullets had stopped, and François Kambere Siviri made a dash for the door. After hiding all night from firefights between rebels and a government-allied militia over this small but strategic town, he was desperate to get to the latrine a few feet away.
“Pow, pow, pow,” said his widowed mother, Ludia Kavira Nzuva, recounting how the rebels killed her 25-year-old son just outside her front door. As they abandoned his bloodied corpse, she said, one turned to her and declared, “Voilà, here is your gift.”
In little more than 24 hours, at least 150 people would be dead, most of them young men, summarily executed by the rebels last month as they tightened their grip over parts of eastern Congo, according to witnesses and human-rights investigators.
And yet, as the killings took place, a contingent of about 100 United Nations peacekeepers was less than a mile away, struggling to understand what was happening outside the gates of its base. The peacekeepers were short of equipment and men, United Nations officials said, and they were focusing on evacuating frightened aid workers and searching for a foreign journalist who had been kidnapped. Already overwhelmed, officials said, they had no intelligence capabilities or even an interpreter who could speak the necessary languages.
The peacekeepers said they had no idea that the killings were taking place until it was all over.
The executions in Kiwanja are a study in the unfettered cruelty meted out by the armed groups fighting for power and resources in eastern Congo. But the events are also a textbook example of the continuing failure of the world’s largest international peacekeeping force, which has a mandate to protect the Congolese people from brutality.
In this instance, the failure came from a mix of poor communication and staffing, inadequate equipment, intelligence breakdowns and spectacularly bad luck, said Lt. Col. H. S. Brar, the commander of the Indian peacekeepers based in Kiwanja.
But the killings and the stumbling response to the rebel advance were symptomatic of problems that have plagued the United Nations peacekeeping force in Congo for years, said Anneke Van Woudenberg, a senior researcher for Human Rights Watch, who investigated the slayings this month. The rebel onslaught was even led by a commander who is wanted on war crimes charges by the International Criminal Court.
“Kiwanja was a disaster for everyone,” Ms. Van Woudenberg said. “The people were betrayed not just by rebels who committed terrible war crimes against them but by the international community that failed to protect them.”
In the past year alone, hundreds of thousands of people have been forced to flee their homes as the rebels, led by a renegade army general, have waged a fierce insurgency against the government and its allied militias.
In an interview, the rebel general, Laurent Nkunda, denied that his troops had executed civilians here, accusing militias allied with the government of trying to make his rebel movement look bad.
“We cannot kill the population,” he said. “It is not in our behavior to kill and to rape.”
But extensive interviews with victims, aid workers and human-rights investigators showed that Mr. Nkunda’s men carried out a door-to-door military operation over two days in which young men and others were executed.
The trouble began on Oct. 28, when Congolese Army troops fled the town, fearful of the advance of Mr. Nkunda’s troops.
The soldiers, who had already been routed by Mr. Nkunda’s men farther south, looted and raped as they ran, taking everything of value and even forcing some residents to help them carry the spoils, according to witnesses and investigators. Fearful residents had to choose between two bad options: follow the rampaging army or wait to see what the rebels might bring.
With the soldiers long gone, Mr. Nkunda’s troops took the towns of Kiwanja and Rutshuru without firing a shot. Immediately, they ordered the residents who remained to torch sprawling camps that held about 30,000 people displaced by earlier fighting, proclaiming that it was now safe for the camp dwellers to return to their villages, witnesses said.
“They said there was security, so everyone should go home,” said François Hazumutima, a retired teacher who had been living in a nearby camp. “But none of us felt safe.”
A week later, on Nov. 4, a group of militia fighters known as the Mai Mai carried out a surprise attack on Kiwanja. But the rebels soon routed the Mai Mai — and ordered all residents to leave.
The soldiers then went house to house, saying they were searching for militia fighters who stayed behind to fight. But many residents who stayed were scared their houses would be looted or were too old or infirm to flee, according to witnesses. Others had simply not gotten the message to leave.
The rebels came to the door of a 25-year-old trader, banging and threatening to shoot their way in.
“There were gunshots everywhere,” he said, speaking on condition of anonymity for fear of retribution. “They asked for money. I gave them $200.”
He then watched in impotent horror as the rebels went to his 22-year-old brother’s house next door. The man, a student, had no money to offer them. The soldiers ordered him to lie on the ground. They stabbed him in the neck with their bayonets and shot him in the head, he said.
“They said, ‘If you don’t have money, you are Mai Mai,’ ” he said. “Everyone who was young was destined to die.”
Muwavita Mukangusi said she was out in the fields farming with her husband when the shooting started. Their three young daughters were at home, so Ms. Mukangusi ran back. Her husband hid in the fields, returning only at nightfall. The next morning the rebels came.
“They took my husband,” she said, her eyes rimmed in red. “Because I had $50 in the house, I took $25 to them. But it was not enough. I added $25. It was still not enough. They accused him of being Mai Mai.”
The rebels beat him, she said, then forced him to the ground and shot him in the back of the head.
According to witnesses and clips of video shot at the time, Jean Bosco Ntaganda, Mr. Nkunda’s chief of staff, commanded the troops that carried out the killings. Mr. Ntaganda, whose nom de guerre is the Terminator, is wanted by the International Criminal Court for war crimes committed while he was commanding a different armed group earlier in the war.
Meanwhile, confusion reigned at the nearby peacekeepers’ base. The company of soldiers sits in a spot that is decidedly not strategic, nestled in a valley that is highly vulnerable to incoming fire and has a poor vantage point from which to keep tabs on the surrounding area.
The company’s only translator left the base on Oct. 26 and was not replaced until more than two weeks later. But even in normal times, communications are limited. To make logistical arrangements, the peacekeepers depend largely on civilian staff members who work normal business hours and have weekends off. Unable to speak to most of the population and with almost no intelligence capabilities, Colonel Brar groped his way through a fog of rumor, speculation and misinformation.
“During this whole time, there was an informational vacuum,” Colonel Brar said.
With just one company of soldiers and three armored vehicles, the colonel’s peacekeepers were overmatched, he said. Patrols had to be aborted because rebels and militia fighters opened fire with heavy weapons that could pierce the vehicles’ cladding. The peacekeepers said they could not tell the difference between the different armed groups and were fearful of firing on civilians.
The colonel said he was juggling orders from headquarters in Goma to rescue stranded aid workers and search for a kidnapped foreign journalist. Sending out too many patrols would leave no one to protect the thousands of civilians gathered around the base, trapped in the vulnerable valley.
Making matters worse, the peacekeepers’ armored vehicles are largely unable to handle the muddy terrain of the neighborhoods hit hardest by the violence. It was not until the fighting was over that the full horror of the killings was discovered in houses stuffed with dead bodies.
“We launched patrols in areas we thought there would be clashes,” he explained. “But we could not be everywhere at once.”
As the shooting died down, residents said they found streets littered with bodies. Most, but not all, were young men and boys. One health care worker, who spoke anonymously for fear of reprisals, helped the Red Cross recover the bodies.
“Some were killed with bullets, others bayoneted,” the worker said. Among the injured sent to the regional hospital, the worker said, were “two women, one small girl of 9 years and one boy of 11 years.”
Witnesses said the rebels ordered that the bodies be buried quickly and far from the cemetery, to avoid leaving evidence for war crimes investigators.
“They did not want any mass graves,” said another man, who participated in the burials.
The worker said that by the end of Nov. 6, they had collected 150 bodies, the same toll reached by Human Rights Watch. The count could be higher still, he said, since the rebels have hampered efforts at a fuller accounting of the dead and missing.
Mr. Nkunda’s men continue to hold the town, as well as neighboring Rutshuru. Outwardly, calm has returned to the streets. But mothers have sent their sons packing because the rebels have been forcing men and boys to join them.
Mujawimana Nyiragasigwa said her 15-year-old son Jimia was snatched by soldiers in broad daylight last month. He had been out looking for work when the soldiers rounded him up, she said, and he has been missing for two and a half weeks.
“If I ever see him again, it will be by the grace of God,” she said.
Colonel Brar was clearly troubled by what happened here but said he and his troops did their best in an awful situation.
“We did what we could,” he said. “Imagine if we had not been here. Many more could have died.”
Ms. Kavira Nzuva, whose son François was killed, said his death had hollowed out her life. Gaunt and hobbled at 67, she was forced to return to the fields to farm.
François had supported her with his photography business. He had wired her mud-walled house for electricity and paid the monthly bill. He had built her a new kitchen. She kept a thick album of pictures of him, a tall man always eager to strike a pose for the camera.
“He was my youngest child,” she said. “I don’t know how I will live without him.”
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